Policy alert recipient list now built dynamically

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This feature is available with Automation.

With this release, the complete details of the incident can now be sent to a list of recipients built dynamically during the policy evaluation process. This feature enables the policy designers to notify only the relevant stakeholders about the incident by using a datasource as the source containing the email list. However, it is important to be aware of the following potential risks:

• Data accuracy —Errors in dynamically generated email lists, stemming from outdated or incorrect contact information, may result in emails failing to reach their intended recipients.

• Data security —Sensitive information can be inadvertently sent to unintended recipients, compromising data security.

• Spam and compliance issues —Adding unauthorized or inaccurate email address to the list could lead to spam complaints and compliance violations.

• Email overload —Poorly built dynamic email lists may lead to excessive email notifications.

Previously, notifications were sent only to a predefined, static list of email addresses specified in the policy template or passed as a policy parameter.

For information about sending escalation emails, see Email in the Flexera One Help.